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QHSE · Quality, Hygiene, Safety and Environment · programme 07

Standardise practices

Harmonise working methods across different teams.

Why this programme

When two teams do the same thing in two different ways, quality comes down to luck. The programme puts the practices side by side, sparks debate and arrives at a common standard chosen by everyone.

Successful organizations have an ongoing focus on improvement.

International Organization for Standardization (ISO)Quality management principles (principle 5: improvement), 2015

What your teams experience

  1. The two ways: each team describes its method for the same task.
  2. The comparison: spot the gaps and their consequences.
  3. The best of both: build the reference method together.
  4. The adoption: the room approves the standard, projected at the close.

Each activity opens and closes with a projected cinematic sequence, personalised for your teams. The facilitator sets the pace: nothing moves forward without them.

What the company gains

A common standard built by the teams concerned, and therefore applied.

26 116

As of the end of December 2025, there are 26,116 International Standards and standards-type documents.

International Organization for Standardization (ISO)ISO in figures 2025, 2026

How we tailor it to you

Your wording, departments, figures and photos are built into the challenges and cinematic sequences, to the letter. The look follows your brand guidelines. Teams are formed on the spot or based on your organisation chart. The session report is delivered to you after the event.

The sources of this programme

Every game, measure and reminder in this programme builds on published research. The facilitator cites it in the debriefs, and you can check every reference.

  1. Haynes, A. B., Weiser, T. G., Berry, W. R., et al. (2009). A surgical safety checklist to reduce morbidity and mortality in a global population. New England Journal of Medicine, 360(5), 491-499. 10.1056/NEJMsa0810119
  2. Urbach, D. R., Govindarajan, A., Saskin, R., Wilton, A. S., & Baxter, N. N. (2014). Introduction of surgical safety checklists in Ontario, Canada. New England Journal of Medicine, 370(11), 1029-1038. 10.1056/NEJMsa1308261
  3. Coch, L., & French, J. R. P., Jr. (1948). Overcoming resistance to change. Human Relations, 1(4), 512-532. 10.1177/001872674800100408
  4. DeChurch, L. A., & Mesmer-Magnus, J. R. (2010). The cognitive underpinnings of effective teamwork: A meta-analysis. Journal of Applied Psychology, 95(1), 32-53. 10.1037/a0017328
  5. Carlile, P. R. (2004). Transferring, translating, and transforming: An integrative framework for managing knowledge across boundaries. Organization Science, 15(5), 555-568. 10.1287/orsc.1040.0094
  6. Bechky, B. A. (2003). Sharing meaning across occupational communities: The transformation of understanding on a production floor. Organization Science, 14(3), 312-330. 10.1287/orsc.14.3.312.15162
  7. Bortolotti, T., Boscari, S., & Danese, P. (2015). Successful lean implementation: Organizational culture and soft lean practices. International Journal of Production Economics, 160, 182-201. 10.1016/j.ijpe.2014.10.013
The foundations shared by all our programmes (22 references)

The mechanics of our sessions: team play, the debrief, the before-and-after measure, spaced reminders.

  1. Nair, A. (2006). Meta-analysis of the relationship between quality management practices and firm performance—implications for quality management theory development. Journal of Operations Management, 24(6), 948-975. 10.1016/j.jom.2005.11.005
  2. Kaynak, H. (2003). The relationship between total quality management practices and their effects on firm performance. Journal of Operations Management, 21(4), 405-435. 10.1016/S0272-6963(03)00004-4
  3. Sousa, R., & Voss, C. A. (2002). Quality management re-visited: A reflective review and agenda for future research. Journal of Operations Management, 20(1), 91-109. 10.1016/S0272-6963(01)00088-2
  4. Levine, D. I., & Toffel, M. W. (2010). Quality management and job quality: How the ISO 9001 standard for quality management systems affects employees and employers. Management Science, 56(6), 978-996. 10.1287/mnsc.1100.1159
  5. Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350-383. 10.2307/2666999
  6. Tucker, A. L., & Edmondson, A. C. (2003). Why hospitals don't learn from failures: Organizational and psychological dynamics that inhibit system change. California Management Review, 45(2), 55-72. 10.2307/41166165
  7. Reason, J. (2000). Human error: Models and management. BMJ, 320(7237), 768-770. 10.1136/bmj.320.7237.768
  8. Dekker, S. (2007). Just Culture: Balancing Safety and Accountability. Ashgate (ouvrage).
  9. Zohar, D. (1980). Safety climate in industrial organizations: Theoretical and applied implications. Journal of Applied Psychology, 65(1), 96-102. 10.1037/0021-9010.65.1.96
  10. Christian, M. S., Bradley, J. C., Wallace, J. C., & Burke, M. J. (2009). Workplace safety: A meta-analysis of the roles of person and situation factors. Journal of Applied Psychology, 94(5), 1103-1127. 10.1037/a0016172
  11. Neal, A., & Griffin, M. A. (2006). A study of the lagged relationships among safety climate, safety motivation, safety behavior, and accidents at the individual and group levels. Journal of Applied Psychology, 91(4), 946-953. 10.1037/0021-9010.91.4.946
  12. Deci, E. L., Eghrari, H., Patrick, B. C., & Leone, D. R. (1994). Facilitating internalization: The self-determination theory perspective. Journal of Personality, 62(1), 119-142. 10.1111/j.1467-6494.1994.tb00797.x
  13. Reason, J., Parker, D., & Lawton, R. (1998). Organizational controls and safety: The varieties of rule-related behaviour. Journal of Occupational and Organizational Psychology, 71(4), 289-304. 10.1111/j.2044-8325.1998.tb00678.x
  14. Tannenbaum, S. I., & Cerasoli, C. P. (2013). Do team and individual debriefs enhance performance? A meta-analysis. Human Factors, 55(1), 231-245. 10.1177/0018720812448394
  15. Gollwitzer, P. M., & Sheeran, P. (2006). Implementation intentions and goal achievement: A meta-analysis of effects and processes. Advances in Experimental Social Psychology, 38, 69-119. 10.1016/S0065-2601(06)38002-1
  16. Howard, G. S. (1980). Response-shift bias: A problem in evaluating interventions with pre/post self-reports. Evaluation Review, 4(1), 93-106. 10.1177/0193841X8000400105
  17. ISO 9001:2015. Quality management systems — Requirements. Organisation internationale de normalisation (norme). www.iso.org/standard/62085.html
  18. ISO 14001:2015. Environmental management systems — Requirements with guidance for use. Organisation internationale de normalisation (norme). www.iso.org/standard/60857.html
  19. ISO 45001:2018. Occupational health and safety management systems — Requirements with guidance for use. Organisation internationale de normalisation (norme). www.iso.org/standard/63787.html
  20. ISO 22000:2018. Food safety management systems — Requirements for any organization in the food chain. Organisation internationale de normalisation (norme). www.iso.org/standard/65464.html
  21. INNORPI, Institut national de la normalisation et de la propriété industrielle (Tunisie) : normalisation, certification NT, fiche de membre ISO (organisme). ; https://www.iso.org/member/2158.html www.innorpi.tn/
  22. TUNAC, Conseil national d'accréditation (Tunisie) : accréditation des organismes de certification (ISO/IEC 17021-1) et accords de reconnaissance mutuelle EA, ILAC, IAF (organisme). www.tunac.tn/

Before you book

What is digital team building?

A team building session in which teams play challenges on participants' phones while a big screen shows the running order, the scores and the cinematic sequences. A facilitator runs the room from start to finish. Everything happens in person.

Do we need to install an app?

No. Participants scan a QR code and play in their phone's browser. No account, no password, no installation. It works on iPhone and Android.

Is there a limit on the number of participants?

No. The platform adapts to your headcount, from a small team to the whole company, in one or several rooms.

Demo

See “Standardise practices” in action.

Thirty minutes on your premises. You play a challenge and see the report at the end.

Request a demo