Sources and references

Every figure has a source.

The quotations and figures presented on this website come from recognised organisations, authors and publications. Each one links to the page where we checked it. Quotations from other languages are our own translations. Any doubt about one of them? Write to us: we will correct or remove it.

The figures

  1. 20 %

    20% of employees globally were engaged at work in 2025; 64% are not engaged and 16% are actively disengaged.

  2. $10 trillion

    The estimated cost of low employee engagement to the world economy in lost productivity, equal to 9% of global GDP.

  3. 70 %

    of the variance in team engagement is accounted for by the manager.

  4. 12 %

    Only 12% of employees strongly agree their organization does a great job of onboarding new employees.

  5. 1 in 3

    Only one in three workers strongly agree they received recognition or praise for good work in the past seven days; those who don't are twice as likely to say they'll quit within a year.

  6. 78 %

    lower absenteeism in top-quartile engaged teams compared with bottom-quartile teams, along with 23% greater profitability.

  7. 1.3 billion

    people experience significant disability, 16% of the world's population, or 1 in 6 people.

    World Health OrganizationDisability (fact sheet), 2023
  8. 1.05 billion tonnes

    of food were wasted worldwide in 2022, 19% of the food available to consumers.

    United Nations Environment ProgrammeFood Waste Index Report 2024, 2024
  9. 8 to 10%

    of global greenhouse gas emissions come from food loss and waste, almost five times the emissions of the aviation sector.

    United Nations Environment ProgrammeFood Waste Index Report 2024, 2024
  10. 1.1°C

    Global surface warming in 2011–2020 above 1850–1900, unequivocally caused by human activities.

  11. 43 %

    The cut in global greenhouse gas emissions needed by 2030 to limit warming to around 1.5°C.

  12. 6,9 %

    Only 6.9% of materials used by the global economy come from recycled sources.

  13. 5 %

    of revenue is lost each year by organizations to occupational fraud, according to Certified Fraud Examiners; 43% of frauds are detected by a tip.

    Association of Certified Fraud Examiners (ACFE)Occupational Fraud 2024: A Report to the Nations, 2024
  14. 60 %

    of people aged 16-74 in the EU had at least basic digital skills in 2025, 20 points below the 2030 target.

  15. +14 %

    higher procedural knowledge for trainees taught with simulation games versus a comparison group (+11% declarative knowledge, +9% retention), in a meta-analysis of 65 studies.

  16. 1 in 10

    Around 1 in every 10 patients is harmed in health care and more than 3 million deaths occur annually due to unsafe care.

    World Health OrganizationFact sheet “Patient safety”, 2023
  17. over 50%

    Above 50% of harm (1 in every 20 patients) is preventable; half of this harm is attributed to medications.

    World Health OrganizationFact sheet “Patient safety”, 2023
  18. 7 in 100

    Out of every 100 patients in acute-care hospitals, seven patients in high-income countries and 15 patients in low- and middle-income countries will acquire at least one health care-associated infection during their hospital stay.

  19. 70 %

    Where good hand hygiene and other cost-effective practices are followed, 70% of those infections can be prevented.

  20. 18,3 %

    Mortality in Vienna's first obstetric clinic in April 1847, before Semmelweis introduced chlorine hand washing; it fell to 2.2% in June and 1.2% in July.

  21. 12 billion

    Globally, an estimated 12 billion working days are lost every year to depression and anxiety at a cost of US$ 1 trillion per year in lost productivity.

  22. 15 %

    An estimated 15% of working-age adults were living with a mental disorder in 2019.

  23. 29 %

    In 2025, 29% of respondents reported that they experienced 'Stress, depression or anxiety' during the last 12 months, that were caused or made worse by their work.

    European Agency for Safety and Health at Work (EU-OSHA)OSH Pulse 2025: Mental health at work, 2025
  24. 40 %

    Forty percent of employees globally experienced stress a lot of the previous day.

  25. 35 to 54%

    Between 35 and 54 percent of U.S. nurses and physicians have substantial symptoms of burnout.

  26. 11 million

    The world faces a projected shortfall of 11.1 million health workers by 2030, mostly in low- and lower-middle income countries.

  27. 2.93 million

    In 2019 around 2.93 million workers died from work-related factors.

  28. 395 million

    Over 395 million workers worldwide sustained a non-fatal occupational injury.

  29. 745 000

    Long working hours (≥ 55 hours per week) was responsible for 745,000 deaths globally in 2016.

    World Health Organization and International Labour OrganizationWHO/ILO Joint Estimates of the Work-related Burden of Disease and Injury, 2021
  30. 3 in 5

    Around three in every five workers suffer from MSDs.

    European Agency for Safety and Health at Work (EU-OSHA)Healthy Workplaces Lighten the Load 2020-2022 campaign, 2020
  31. nearly 90%

    Musculoskeletal disorders account for nearly 90% of recognised occupational diseases in France.

    French National Health Insurance – Occupational Risks (Assurance Maladie – Risques professionnels)2024 annual report of the French National Health Insurance – Occupational Risks (Assurance Maladie – Risques professionnels), 2025
  32. €4.9 billion

    Daily allowances paid for work-accident and occupational-disease sick leave reached €4.9 billion, becoming the branch's largest expense for the first time.

    French National Health Insurance – Occupational Risks (Assurance Maladie – Risques professionnels)L’Essentiel 2024 – Occupational health and safety, 2026
  33. 20 %

    Low back pain accounts for 20% of work accidents and 7% of occupational diseases; nearly half occur while carrying loads.

    INRS (French National Research and Safety Institute)Low back pain: key facts (Lombalgies. Ce qu’il faut retenir), 2024
  34. x2 to x3

    If performed immediately, CPR can double or triple the chance of survival from an out-of-hospital cardiac arrest.

    American Heart AssociationCPR Facts and Stats, 2024
  35. around 40%

    Only about 40% of people who experience an out-of-hospital cardiac arrest get the immediate help that they need before professional help arrives.

    American Heart AssociationCPR Facts and Stats, 2024
  36. 44 000

    At least 44,000 Americans die each year as a result of medical errors […] the number may be as high as 98,000.

    Institute of Medicine (United States)To Err Is Human: Building a Safer Health System, 1999
  37. over 70%

    A review of reports from the Joint Commission reveals that communication failures were implicated at the root of over 70 percent of sentinel events.

  38. 31 %

    Nearly one third (31%) of adults worldwide, approximately 1.8 billion people, did not meet the recommended levels of physical activity in 2022.

  39. 30,5 %

    In 2024, 30.5% of adults slept less than 7 hours on average in a 24-hour period.

  40. 1.7 million

    An estimated 1.7 million deaths each year were associated with consuming too much sodium in 2023.

  41. 5 %

    Organizations lose an estimated 5% of revenue to fraud each year.

    Association of Certified Fraud Examiners (ACFE)Occupational Fraud 2026: A Report to the Nations, 2026
  42. 43 %

    Tips were the most common detection method, accounting for 43% of cases; more than half of tips came from employees.

    Association of Certified Fraud Examiners (ACFE)Occupational Fraud 2026: A Report to the Nations, 2026
  43. 62 %

    The human element was involved in 62% of breaches.

  44. $4.99 million

    The global average cost of a data breach reached a record USD 4.99 million, up 12% over last year.

  45. 1 in 4

    Electric car sales grew by 20% globally to exceed 20 million in 2025, meaning one-quarter of all new cars sold were electric.

    International Energy Agency (IEA)Global EV Outlook 2026, 2026
  46. 866 million

    Unsafe food causes around 866 million illnesses and 1.5 million deaths annually.

  47. 26 116

    As of the end of December 2025, there are 26,116 International Standards and standards-type documents.

    International Organization for Standardization (ISO)ISO in figures 2025, 2026
  48. 3 298

    Accidents at work claimed 3 298 lives in the EU in 2023; there were 2.83 million non-fatal accidents.

  49. 18,5 %

    Manufacturing accounted for 18.5% of non-fatal accidents at work in the EU in 2023.

  50. 20 %

    In 2025, 20.0% of EU enterprises with 10 or more employees used artificial intelligence technologies.

  51. 10,9 %

    In 2025, 10.9% of employed persons in France worked at least once at night over a four-week period.

    DARES (French Ministry of Labour)Night work (data), 2026
  52. 79 %

    Eight in ten EU citizens (79%, up 6 percentage points) agree there are regulations in place to make sure that the food they eat is safe.

The quotations

  1. Team psychological safety [is] a shared belief held by members of a team that the team is safe for interpersonal risk taking.

  2. Teaming is a verb. It is a dynamic activity, not a bounded, static entity.

  3. In a team with high psychological safety, teammates feel safe to take risks around their team members.

    Google re:Work (Project Aristotle)Guide: Understand team effectiveness, 2016
  4. As conflict—difference—is here in the world, as we cannot avoid it, we should, I think, use it.

    Mary Parker Follettpioneer of management and conflict resolutionConstructive Conflict (lecture at the Bureau of Personnel Administration, New York), 1925
  5. A pattern of shared basic assumptions that was learned by a group as it solved its problems of external adaptation and internal integration.

    Edgar H. ScheinMIT professor, founder of the study of organisational cultureOrganizational Culture and Leadership, 2004
  6. Alone we can do so little; together we can do so much.

  7. Love does not consist in gazing at each other but in looking outward together in the same direction.

  8. To be a man is, precisely, to be responsible. [...] It is to feel, when setting one's stone, that one is helping to build the world.

  9. The greatness of a profession is perhaps, above all, to unite people: there is only one true luxury, and that is human relationships.

  10. Speech belongs half to the one who speaks, half to the one who listens.

    Michel de Montaignephilosopher and moralistEssays, Book III, chap. 13 “Of Experience”, 1588
  11. Rootedness is perhaps the most important and least recognized need of the human soul.

  12. Play is older than culture, for culture, however inadequately defined, always presupposes human society.

  13. Man is by nature a political animal.

    AristotleGreek philosopherPolitics, Book I, 1253a, 4th century BC
  14. Sustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their own needs.

    World Commission on Environment and Development (Brundtland Report)Our Common Future, 1987
  15. Corporate social responsibility is the responsibility of enterprises for their impacts on society.

  16. As we embark on this great collective journey, we pledge that no one will be left behind.

  17. As a source of exchange, innovation and creativity, cultural diversity is as necessary for humankind as biodiversity is for nature.

  18. Persons with disabilities include those who have long-term physical, mental, intellectual or sensory impairments which in interaction with various barriers may hinder their full and effective participation in society on an equal basis with others.

  19. It may seem a strange principle to enunciate as the very first requirement in a Hospital that it should do the sick no harm.

    Florence Nightingalenurse, pioneer of modern nursing and health statisticsNotes on Hospitals, preface to the 3rd edition, 1863
  20. As to diseases, make a habit of two things — to help, or at least to do no harm.

  21. For where there is love of man, there is also love of the art.

  22. The secret of the care of the patient is in caring for the patient.

    Francis W. Peabodyphysician, professor at Harvard Medical School“The Care of the Patient”, JAMA 1927;88(12):877-882, 1927
  23. The most important practical lesson that can be given to nurses is to teach them what to observe—how to observe.

    Florence Nightingalenurse, pioneer of modern nursingNotes on Nursing: What It Is, and What It Is Not, 1859
  24. The problem is not bad people in health care—it is that good people are working in bad systems that need to be made safer.

    Institute of Medicine (United States)To Err Is Human: Building a Safer Health System, 1999
  25. Though we cannot change the human condition, we can change the conditions under which humans work.

    James Reasonpsychologist, specialist in human error (the “Swiss cheese” model)“Human error: models and management”, BMJ 2000;320:768-770, 2000
  26. It represents an erosion in values, dignity, spirit, and will—an erosion of the human soul.

    Christina Maslach and Michael P. Leiterpsychologists, burnout specialists (Maslach Burnout Inventory)The Truth About Burnout: How Organizations Cause Personal Stress and What to Do About It (Jossey-Bass), 1997
  27. Burn-out is a syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed.

  28. Any amount of physical activity is better than none, and more is better.

  29. A safe and healthy working environment is a fundamental principle and right at work.

  30. A member of staff shall receive the first-aid training needed to give first aid in an emergency in each workshop where dangerous work is carried out.

    French Labour Code (Code du travail)Article R4224-15 of the French Labour Code, 2008
  31. The main objective of this standardisation is to prevent adverse events that may result from misunderstandings in communication between professionals.

  32. A bad system will beat a good person every time.

  33. Inspection is too late. The quality, good or bad, is already in the product.

    W. Edwards Demingstatistician, father of quality managementOut of the Crisis, 1982
  34. Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.

    W. Edwards Demingstatistician, father of quality managementOut of the Crisis, 14 Points for Management (point 3), 1982
  35. Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.

    W. Edwards Demingstatistician, father of quality managementOut of the Crisis, 14 Points for Management (point 5), 1982
  36. Quality is free. It's not a gift, but it is free.

    Philip B. Crosbyquality engineer, champion of “zero defects”Quality Is Free: The Art of Making Quality Certain, 1979
  37. When applied to the workplace KAIZEN means continuing improvement involving everyone – managers and workers alike.

    Masaaki Imaifounder of the Kaizen InstituteKaizen: The Key to Japan's Competitive Success, 1986
  38. Lean thinking is lean because it provides a way to do more and more with less and less—less human effort, less equipment, less time, and less space—while coming closer and closer to providing customers with exactly what they want.

    James P. Womack and Daniel T. Jonesresearchers, leading authors on lean managementLean Thinking: Banish Waste and Create Wealth in Your Corporation, 1996
  39. Five related terms, beginning with an S sound, describing workplace practices conducive to visual control and lean production.

    Lean Enterprise InstituteLean Lexicon, entry “5S”, 2014
  40. Jidoka is based on the concept of stopping immediately when abnormalities are detected to prevent defective products from being produced.

  41. The primary focus of quality management is to meet customer requirements and to strive to exceed customer expectations.

    International Organization for Standardization (ISO)Quality management principles (principle 1: customer focus), 2015
  42. Consistent and predictable results are achieved more effectively and efficiently when activities are understood and managed as interrelated processes that function as a coherent system.

    International Organization for Standardization (ISO)Quality management principles (principle 4: process approach), 2015
  43. Successful organizations have an ongoing focus on improvement.

    International Organization for Standardization (ISO)Quality management principles (principle 5: improvement), 2015
  44. Operational risk is defined as the risk of loss resulting from inadequate or failed internal processes, people and systems or from external events.

  45. Compliance starts at the top. It will be most effective in a corporate culture that emphasises standards of honesty and integrity and in which the board of directors and senior management lead by example.

  46. We can afford to lose money – even a lot of money. But we can't afford to lose reputation – even a shred of reputation.

  47. The revolutionary idea that defines the boundary between modern times and the past is the mastery of risk: the notion that the future is more than a whim of the gods and that men and women are not passive before nature.

    Peter L. Bernsteineconomist and financial historianAgainst the Gods: The Remarkable Story of Risk, 1996
  48. Those who promote and regulate health and safety need to understand how people think about and respond to risk.

    Paul Slovicpsychologist, specialist in risk perception“Perception of Risk”, Science, vol. 236, pp. 280–285, 1987
  49. The interaction between the firm and the consumer is becoming the locus of value creation and value extraction.

  50. There is only one valid definition of business purpose: to create a customer.

    Peter F. Druckermanagement theoristThe Practice of Management, 1954
  51. The traceability of food, feed, food-producing animals, and any other substance intended to be, or expected to be, incorporated into a food or feed shall be established at all stages of production, processing and distribution.

  52. A system which identifies, evaluates, and controls hazards which are significant for food safety.

  53. Night shift work is probably carcinogenic to humans (Group 2A).

    International Agency for Research on Cancer (IARC, WHO)IARC Monographs, Volume 124: Night Shift Work, 2019
  54. Recalls due to undeclared food allergens are a leading cause of all food product recalls.

    US Food and Drug Administration (FDA)The Current Food Allergen Landscape, 2024