Every figure has a source.
The quotations and figures presented on this website come from recognised organisations, authors and publications. Each one links to the page where we checked it. Quotations from other languages are our own translations. Any doubt about one of them? Write to us: we will correct or remove it.
The figures
- 20 %
20% of employees globally were engaged at work in 2025; 64% are not engaged and 16% are actively disengaged.
- $10 trillion
The estimated cost of low employee engagement to the world economy in lost productivity, equal to 9% of global GDP.
- 70 %
of the variance in team engagement is accounted for by the manager.
- 12 %
Only 12% of employees strongly agree their organization does a great job of onboarding new employees.
- 1 in 3
Only one in three workers strongly agree they received recognition or praise for good work in the past seven days; those who don't are twice as likely to say they'll quit within a year.
- 78 %
lower absenteeism in top-quartile engaged teams compared with bottom-quartile teams, along with 23% greater profitability.
- 1.3 billion
people experience significant disability, 16% of the world's population, or 1 in 6 people.
World Health OrganizationDisability (fact sheet), 2023 - 1.05 billion tonnes
of food were wasted worldwide in 2022, 19% of the food available to consumers.
United Nations Environment ProgrammeFood Waste Index Report 2024, 2024 - 8 to 10%
of global greenhouse gas emissions come from food loss and waste, almost five times the emissions of the aviation sector.
United Nations Environment ProgrammeFood Waste Index Report 2024, 2024 - 1.1°C
Global surface warming in 2011–2020 above 1850–1900, unequivocally caused by human activities.
- 43 %
The cut in global greenhouse gas emissions needed by 2030 to limit warming to around 1.5°C.
- 6,9 %
Only 6.9% of materials used by the global economy come from recycled sources.
Circle EconomyCircularity Gap Report 2025, 2025 - 5 %
of revenue is lost each year by organizations to occupational fraud, according to Certified Fraud Examiners; 43% of frauds are detected by a tip.
Association of Certified Fraud Examiners (ACFE)Occupational Fraud 2024: A Report to the Nations, 2024 - 60 %
of people aged 16-74 in the EU had at least basic digital skills in 2025, 20 points below the 2030 target.
- +14 %
higher procedural knowledge for trainees taught with simulation games versus a comparison group (+11% declarative knowledge, +9% retention), in a meta-analysis of 65 studies.
Traci Sitzmann, Personnel PsychologyA meta-analytic examination of the instructional effectiveness of computer-based simulation games, 2011 - 1 in 10
Around 1 in every 10 patients is harmed in health care and more than 3 million deaths occur annually due to unsafe care.
World Health OrganizationFact sheet “Patient safety”, 2023 - over 50%
Above 50% of harm (1 in every 20 patients) is preventable; half of this harm is attributed to medications.
World Health OrganizationFact sheet “Patient safety”, 2023 - 7 in 100
Out of every 100 patients in acute-care hospitals, seven patients in high-income countries and 15 patients in low- and middle-income countries will acquire at least one health care-associated infection during their hospital stay.
World Health OrganizationGlobal report on infection prevention and control (press release), 2022 - 70 %
Where good hand hygiene and other cost-effective practices are followed, 70% of those infections can be prevented.
World Health OrganizationGlobal report on infection prevention and control (press release), 2022 - 18,3 %
Mortality in Vienna's first obstetric clinic in April 1847, before Semmelweis introduced chlorine hand washing; it fell to 2.2% in June and 1.2% in July.
Ignaz Semmelweis (1847 data)“Medicine in stamps: Ignaz Semmelweis and puerperal fever”, Journal of Family and Community Medicine, 2013 - 12 billion
Globally, an estimated 12 billion working days are lost every year to depression and anxiety at a cost of US$ 1 trillion per year in lost productivity.
World Health OrganizationFact sheet “Mental health at work”, 2024 - 15 %
An estimated 15% of working-age adults were living with a mental disorder in 2019.
World Health OrganizationFact sheet “Mental health at work”, 2024 - 29 %
In 2025, 29% of respondents reported that they experienced 'Stress, depression or anxiety' during the last 12 months, that were caused or made worse by their work.
European Agency for Safety and Health at Work (EU-OSHA)OSH Pulse 2025: Mental health at work, 2025 - 40 %
Forty percent of employees globally experienced stress a lot of the previous day.
- 35 to 54%
Between 35 and 54 percent of U.S. nurses and physicians have substantial symptoms of burnout.
National Academies of Sciences, Engineering, and MedicineTaking Action Against Clinician Burnout: A Systems Approach to Professional Well-Being, 2019 - 11 million
The world faces a projected shortfall of 11.1 million health workers by 2030, mostly in low- and lower-middle income countries.
World Health OrganizationHealth workforce (WHO topic page), 2025 - 2.93 million
In 2019 around 2.93 million workers died from work-related factors.
International Labour OrganizationA call for safer and healthier working environments, 2023 - 395 million
Over 395 million workers worldwide sustained a non-fatal occupational injury.
International Labour OrganizationA call for safer and healthier working environments, 2023 - 745 000
Long working hours (≥ 55 hours per week) was responsible for 745,000 deaths globally in 2016.
World Health Organization and International Labour OrganizationWHO/ILO Joint Estimates of the Work-related Burden of Disease and Injury, 2021 - 3 in 5
Around three in every five workers suffer from MSDs.
European Agency for Safety and Health at Work (EU-OSHA)Healthy Workplaces Lighten the Load 2020-2022 campaign, 2020 - nearly 90%
Musculoskeletal disorders account for nearly 90% of recognised occupational diseases in France.
French National Health Insurance – Occupational Risks (Assurance Maladie – Risques professionnels)2024 annual report of the French National Health Insurance – Occupational Risks (Assurance Maladie – Risques professionnels), 2025 - €4.9 billion
Daily allowances paid for work-accident and occupational-disease sick leave reached €4.9 billion, becoming the branch's largest expense for the first time.
French National Health Insurance – Occupational Risks (Assurance Maladie – Risques professionnels)L’Essentiel 2024 – Occupational health and safety, 2026 - 20 %
Low back pain accounts for 20% of work accidents and 7% of occupational diseases; nearly half occur while carrying loads.
INRS (French National Research and Safety Institute)Low back pain: key facts (Lombalgies. Ce qu’il faut retenir), 2024 - x2 to x3
If performed immediately, CPR can double or triple the chance of survival from an out-of-hospital cardiac arrest.
American Heart AssociationCPR Facts and Stats, 2024 - around 40%
Only about 40% of people who experience an out-of-hospital cardiac arrest get the immediate help that they need before professional help arrives.
American Heart AssociationCPR Facts and Stats, 2024 - 44 000
At least 44,000 Americans die each year as a result of medical errors […] the number may be as high as 98,000.
Institute of Medicine (United States)To Err Is Human: Building a Safer Health System, 1999 - over 70%
A review of reports from the Joint Commission reveals that communication failures were implicated at the root of over 70 percent of sentinel events.
Joint Commission, cited by AHRQ (Dingley et al.)“Improving Patient Safety Through Provider Communication Strategy Enhancements”, Advances in Patient Safety, vol. 3, AHRQ, 2008 - 31 %
Nearly one third (31%) of adults worldwide, approximately 1.8 billion people, did not meet the recommended levels of physical activity in 2022.
- 30,5 %
In 2024, 30.5% of adults slept less than 7 hours on average in a 24-hour period.
Centers for Disease Control and Prevention (NCHS)NCHS Data Brief No. 559: Short Sleep Duration and Sleep Difficulties Among Adults: United States, 2024, 2026 - 1.7 million
An estimated 1.7 million deaths each year were associated with consuming too much sodium in 2023.
World Health OrganizationFact sheet “Sodium reduction”, 2025 - 5 %
Organizations lose an estimated 5% of revenue to fraud each year.
Association of Certified Fraud Examiners (ACFE)Occupational Fraud 2026: A Report to the Nations, 2026 - 43 %
Tips were the most common detection method, accounting for 43% of cases; more than half of tips came from employees.
Association of Certified Fraud Examiners (ACFE)Occupational Fraud 2026: A Report to the Nations, 2026 - 62 %
The human element was involved in 62% of breaches.
- $4.99 million
The global average cost of a data breach reached a record USD 4.99 million, up 12% over last year.
IBM and Ponemon InstituteCost of a Data Breach Report 2026, 2026 - 1 in 4
Electric car sales grew by 20% globally to exceed 20 million in 2025, meaning one-quarter of all new cars sold were electric.
International Energy Agency (IEA)Global EV Outlook 2026, 2026 - 866 million
Unsafe food causes around 866 million illnesses and 1.5 million deaths annually.
World Health Organization (WHO)WHO estimates of the global burden of foodborne diseases, 2026 edition (2021 data), 2026 - 26 116
As of the end of December 2025, there are 26,116 International Standards and standards-type documents.
International Organization for Standardization (ISO)ISO in figures 2025, 2026 - 3 298
Accidents at work claimed 3 298 lives in the EU in 2023; there were 2.83 million non-fatal accidents.
- 18,5 %
Manufacturing accounted for 18.5% of non-fatal accidents at work in the EU in 2023.
- 20 %
In 2025, 20.0% of EU enterprises with 10 or more employees used artificial intelligence technologies.
- 10,9 %
In 2025, 10.9% of employed persons in France worked at least once at night over a four-week period.
DARES (French Ministry of Labour)Night work (data), 2026 - 79 %
Eight in ten EU citizens (79%, up 6 percentage points) agree there are regulations in place to make sure that the food they eat is safe.
European Food Safety Authority (EFSA)Special Eurobarometer 103.3 – Food safety in the EU, 2025
The quotations
Team psychological safety [is] a shared belief held by members of a team that the team is safe for interpersonal risk taking.
Amy C. Edmondsonprofessor at Harvard Business SchoolPsychological Safety and Learning Behavior in Work Teams, Administrative Science Quarterly 44(2), 1999Teaming is a verb. It is a dynamic activity, not a bounded, static entity.
Amy C. Edmondsonprofessor at Harvard Business SchoolTeaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy, 2012In a team with high psychological safety, teammates feel safe to take risks around their team members.
Google re:Work (Project Aristotle)Guide: Understand team effectiveness, 2016As conflict—difference—is here in the world, as we cannot avoid it, we should, I think, use it.
Mary Parker Follettpioneer of management and conflict resolutionConstructive Conflict (lecture at the Bureau of Personnel Administration, New York), 1925A pattern of shared basic assumptions that was learned by a group as it solved its problems of external adaptation and internal integration.
Edgar H. ScheinMIT professor, founder of the study of organisational cultureOrganizational Culture and Leadership, 2004Alone we can do so little; together we can do so much.
Helen Kellerdeaf-blind writer and activistSpeech from her lecture tours (early 1920s), reported by Joseph P. Lash, Helen and Teacher, 1980Love does not consist in gazing at each other but in looking outward together in the same direction.
Antoine de Saint-Exupérywriter and aviatorWind, Sand and Stars (Terre des hommes), chap. VIII “Men”, 1939To be a man is, precisely, to be responsible. [...] It is to feel, when setting one's stone, that one is helping to build the world.
Antoine de Saint-Exupérywriter and aviatorWind, Sand and Stars (Terre des hommes), chap. II “The Craft”, 1939The greatness of a profession is perhaps, above all, to unite people: there is only one true luxury, and that is human relationships.
Antoine de Saint-Exupérywriter and aviatorWind, Sand and Stars (Terre des hommes), chap. II “The Craft”, 1939Speech belongs half to the one who speaks, half to the one who listens.
Michel de Montaignephilosopher and moralistEssays, Book III, chap. 13 “Of Experience”, 1588Rootedness is perhaps the most important and least recognized need of the human soul.
Simone WeilphilosopherThe Need for Roots (L’Enracinement), part two “Uprootedness”, 1949Play is older than culture, for culture, however inadequately defined, always presupposes human society.
Johan HuizingaDutch historianHomo Ludens (1938), opening sentence, 1949 English translation, 1938Man is by nature a political animal.
AristotleGreek philosopherPolitics, Book I, 1253a, 4th century BCSustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their own needs.
World Commission on Environment and Development (Brundtland Report)Our Common Future, 1987Corporate social responsibility is the responsibility of enterprises for their impacts on society.
As we embark on this great collective journey, we pledge that no one will be left behind.
United Nations General AssemblyTransforming our world: the 2030 Agenda for Sustainable Development (preamble), 2015As a source of exchange, innovation and creativity, cultural diversity is as necessary for humankind as biodiversity is for nature.
Persons with disabilities include those who have long-term physical, mental, intellectual or sensory impairments which in interaction with various barriers may hinder their full and effective participation in society on an equal basis with others.
It may seem a strange principle to enunciate as the very first requirement in a Hospital that it should do the sick no harm.
Florence Nightingalenurse, pioneer of modern nursing and health statisticsNotes on Hospitals, preface to the 3rd edition, 1863As to diseases, make a habit of two things — to help, or at least to do no harm.
HippocratesGreek physician, father of Western medicineEpidemics, Book I, Section XI (English translation by W. H. S. Jones, Loeb), c. 400 BCFor where there is love of man, there is also love of the art.
HippocratesGreek physician, father of Western medicinePrecepts, section VI (English translation by W. H. S. Jones, Loeb Classical Library), c. 400 BCThe secret of the care of the patient is in caring for the patient.
Francis W. Peabodyphysician, professor at Harvard Medical School“The Care of the Patient”, JAMA 1927;88(12):877-882, 1927The most important practical lesson that can be given to nurses is to teach them what to observe—how to observe.
Florence Nightingalenurse, pioneer of modern nursingNotes on Nursing: What It Is, and What It Is Not, 1859The problem is not bad people in health care—it is that good people are working in bad systems that need to be made safer.
Institute of Medicine (United States)To Err Is Human: Building a Safer Health System, 1999Though we cannot change the human condition, we can change the conditions under which humans work.
James Reasonpsychologist, specialist in human error (the “Swiss cheese” model)“Human error: models and management”, BMJ 2000;320:768-770, 2000It represents an erosion in values, dignity, spirit, and will—an erosion of the human soul.
Christina Maslach and Michael P. Leiterpsychologists, burnout specialists (Maslach Burnout Inventory)The Truth About Burnout: How Organizations Cause Personal Stress and What to Do About It (Jossey-Bass), 1997Burn-out is a syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed.
World Health OrganizationICD-11 (International Classification of Diseases), “Burn-out an occupational phenomenon”, 2019Any amount of physical activity is better than none, and more is better.
World Health OrganizationWHO guidelines on physical activity and sedentary behaviour, 2020A safe and healthy working environment is a fundamental principle and right at work.
International Labour OrganizationInternational Labour Conference, 110th Session (June 2022 resolution), 2022A member of staff shall receive the first-aid training needed to give first aid in an emergency in each workshop where dangerous work is carried out.
French Labour Code (Code du travail)Article R4224-15 of the French Labour Code, 2008The main objective of this standardisation is to prevent adverse events that may result from misunderstandings in communication between professionals.
French National Authority for Health (HAS)SAED (Situation, Background, Assessment, Request): a guide to facilitating communication between healthcare professionals, 2014A bad system will beat a good person every time.
W. Edwards Demingstatistician, father of quality managementDeming’s four-day seminar, Phoenix (Arizona), notes by Mike Stoecklein; quotation catalogued by The W. Edwards Deming Institute, 1993Inspection is too late. The quality, good or bad, is already in the product.
W. Edwards Demingstatistician, father of quality managementOut of the Crisis, 1982Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.
W. Edwards Demingstatistician, father of quality managementOut of the Crisis, 14 Points for Management (point 3), 1982Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
W. Edwards Demingstatistician, father of quality managementOut of the Crisis, 14 Points for Management (point 5), 1982Quality is free. It's not a gift, but it is free.
Philip B. Crosbyquality engineer, champion of “zero defects”Quality Is Free: The Art of Making Quality Certain, 1979When applied to the workplace KAIZEN means continuing improvement involving everyone – managers and workers alike.
Masaaki Imaifounder of the Kaizen InstituteKaizen: The Key to Japan's Competitive Success, 1986Lean thinking is lean because it provides a way to do more and more with less and less—less human effort, less equipment, less time, and less space—while coming closer and closer to providing customers with exactly what they want.
James P. Womack and Daniel T. Jonesresearchers, leading authors on lean managementLean Thinking: Banish Waste and Create Wealth in Your Corporation, 1996Five related terms, beginning with an S sound, describing workplace practices conducive to visual control and lean production.
Lean Enterprise InstituteLean Lexicon, entry “5S”, 2014Jidoka is based on the concept of stopping immediately when abnormalities are detected to prevent defective products from being produced.
Toyota Motor CorporationToyota Production System, “Vision & Philosophy” page, 2024The primary focus of quality management is to meet customer requirements and to strive to exceed customer expectations.
International Organization for Standardization (ISO)Quality management principles (principle 1: customer focus), 2015Consistent and predictable results are achieved more effectively and efficiently when activities are understood and managed as interrelated processes that function as a coherent system.
International Organization for Standardization (ISO)Quality management principles (principle 4: process approach), 2015Successful organizations have an ongoing focus on improvement.
International Organization for Standardization (ISO)Quality management principles (principle 5: improvement), 2015Operational risk is defined as the risk of loss resulting from inadequate or failed internal processes, people and systems or from external events.
Basel Committee on Banking SupervisionBasel Framework, OPE10 (operational risk definitions), 2019Compliance starts at the top. It will be most effective in a corporate culture that emphasises standards of honesty and integrity and in which the board of directors and senior management lead by example.
Basel Committee on Banking SupervisionCompliance and the compliance function in banks (BCBS 113), 2005We can afford to lose money – even a lot of money. But we can't afford to lose reputation – even a shred of reputation.
Warren Buffettinvestor, chairman of Berkshire HathawayBiennial letter to Berkshire Hathaway managers (26 July 2010), reproduced in the 2010 annual report, 2010The revolutionary idea that defines the boundary between modern times and the past is the mastery of risk: the notion that the future is more than a whim of the gods and that men and women are not passive before nature.
Peter L. Bernsteineconomist and financial historianAgainst the Gods: The Remarkable Story of Risk, 1996Those who promote and regulate health and safety need to understand how people think about and respond to risk.
Paul Slovicpsychologist, specialist in risk perception“Perception of Risk”, Science, vol. 236, pp. 280–285, 1987The interaction between the firm and the consumer is becoming the locus of value creation and value extraction.
C. K. Prahalad and Venkat Ramaswamystrategy professors, theorists of co-creation“Co-creation experiences: The next practice in value creation”, Journal of Interactive Marketing, 18(3), pp. 5-14, 2004There is only one valid definition of business purpose: to create a customer.
Peter F. Druckermanagement theoristThe Practice of Management, 1954The traceability of food, feed, food-producing animals, and any other substance intended to be, or expected to be, incorporated into a food or feed shall be established at all stages of production, processing and distribution.
European UnionRegulation (EC) No 178/2002, Article 18, 2002A system which identifies, evaluates, and controls hazards which are significant for food safety.
Codex Alimentarius Commission (FAO/WHO)General Principles of Food Hygiene (CXC 1-1969), definition of HACCP, 1969 (rev.)Night shift work is probably carcinogenic to humans (Group 2A).
International Agency for Research on Cancer (IARC, WHO)IARC Monographs, Volume 124: Night Shift Work, 2019Recalls due to undeclared food allergens are a leading cause of all food product recalls.
US Food and Drug Administration (FDA)The Current Food Allergen Landscape, 2024